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Accessibility

HomeAccessibility
 
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The Township of Ramara acknowledges and recognizes the diversity in our community and strives to provide accessible, user-friendly, and inclusive customer service to everyone.

Accessible Formats - Communication Supports

The Township of Ramara will provide alternate formats of information and communication produced or in direct control of the Township. Alternate formats will be provided upon request, in a timely manner, and at a cost no more than the cost charged for the original format. When it is not practicable to provide an alternate format, the Township will provide or arrange for the provision of an explanation or a summary of the document in an accessible format.

The Township will provide communication support to members of the public upon request. If it is unable to obtain the requested communication support, the Township will work with the individual to determine an appropriate alternative method of communication.

In accordance with applicable legislation, the Township will ensure that websites and web content are created in accordance with the expectations of the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

Please provide feedback about your experience with our services and any accessibility issues, whether online or in person. 

Online Feedback form

Feedback

Give us your feedback about your experience with our services and any accessibility issues that you have experienced, and suggestions for improvement. When submitting feedback, include your contact information. All feedback, including complaints, will be directed to the Legislative Services Department who will respond within 2 business days, unless otherwise noted.

Changes to our policies and procedures will be implemented as soon as practicable. If the changes require significant financial or capital investment, a plan will be developed to address the situation and submitted to Council for approval.

Online

Please complete the online Accessibility Feedback Form fully.

Accessibility Feedback Form

Mail

Send or deliver your feedback to the following address:

Legislative and Community Services Department

Township of Ramara, 

2297 Highway 12

P.O. Box 130

Brechin, ON L0K 1B0

In Person
Feedback can be received in person at the Township Administration Building located at 2297 Highway 12 in Brechin, during business hours.  Business hours are Monday to Friday, 9 a.m. to 4:30 p.m.
Email

Feedback can be received by email and will be followed up upon within two business days, or otherwise noted. 

Email Feedback

Policies, Plans and Status Reports

Our Accessibility Policy and 2021-2026 Multi-Year Accessibility Plan demonstrate how Ramara is working towards making our services more accessible.

Status Reports

This Annual Status Report details the required annual update on the progress of measures taken to improve accessibility in Ramara Township. The reports track the organization’s progress and provide the public with an overview of yearly current and future initiatives.

2024 Status Report

2023 Status Report

2022 Status Report

2021 Status Report

Joint Accessibility Advisory Committee

The Townships of Ramara and Severn have established a Joint Accessibility Advisory Committee to provide input to their respective Councils on matters related to Accessibility. The Committee meets at a minimum of two times per year. 

Directory

Resources

Accessibility Laws in Ontario

Accessibility for Ontarians with Disabilities Act, 2005

Independent Living Services Simcoe County

Joint Accessibility Advisory Committee Terms of Reference

Ontarians with Disabilities Act, 2001

Quipit - Assistive Device Exchange - A free classified website that connects buyers and sellers of gently used assistive and home health equipment.

What Ontario's accessibility laws mean to you: A guide for people with disabilities, their family, and friends

 

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© 2020 Township of Ramara
2297 Hwy 12, PO Box 130
Brechin ON L0K 1B0

Office Hours
Monday to Friday, 9:00 am to 4:30 pm


Phone 705-484-5374
Toll-free 1-800-663-4054 

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