Staffing is determined in advance by the number of registered campers. We therefore adhere to a strict payment and refund policy.
Payments
Payments for camps must be made two weeks prior to the start of the camp the child is attending. Every attempt will be made to contact the family to arrange for payment in advance. Failure to provide payment within these deadlines may cause you to lose your spot and allow someone on the wait list to sign up in your place. Please help us to avoid this disappointment by making payments on time.
Payment Arrangements
Yes! We do allow for payment arrangements. We know camp is a big financial commitment and we know the need to secure a spot for your child in advance. We can save future spots and talk to you individually about arranging payment as long as we can make sure payment for a week is made on time. Speak to our Camp Office and we will work with you to consider multiple transactions or when subsidy payments are being assessed.
Refund Policy
The following refund policy applies to all Township of Ramara Day Camp programs. Please review the guidelines carefully prior to registration.
- Refund Request Deadline
To be eligible for a refund, a request must be submitted at least seven days before the camp week begins.
- Administration Fee
All approved refunds are subject to a 10% administration fee.
- Medical Exemptions
If a camper needs to withdraw due to a medical reason, the administration fee will be waived with a doctor’s note.
- Cancellations by the Township
If a camp week is canceled by the Township due to low enrollment or unforeseen circumstances, participants will receive a full refund or a prorated refund, depending on when the cancellation occurs.
- Camper Removals
If the Township determines that a camper must be removed from the program for any reason, a prorated refund will be issued based on the number of full days remaining in the week.
Note: All refund requests must be submitted to the Recreation Department for approval. Please email recreation@ramara.ca or call 705-325-3091.