For all municipal water or sanitary sewer connection inquiries, please contact the Township of Ramara.
Water
The Township of Ramara works with the Ontario Clean Water Agency (OCWA) to safely and efficiently maintain municipally owned water systems and supply safe drinking water to customers across the Township.
Many Ramara residents are also private well owners.
If you have a municipal water service, and you have any concerns related to the appearance, taste, or odour of your water, please contact OCWA at 705-484-5600.
New Water and Wastewater Connections
Seasonal Water Shut-Off and Turn-On
Going away for the winter?
A licensed operator will turn the water off at the curbstop in the fall, and back on in the spring. Someone is required to be at the premises during this service. Fees are in accordance with the latest Fees and Charges Bylaw.
To book an appointment, please contact OCWA at 705-484-5600.
Remember, you are responsible to maintain the private plumbing system within your home. This includes the water meter.
The Watermain Flushing Program aims to maintain drinking water quality and increase the capacity of the distribution system by cleaning the pipes.
This is done by forcing water through watermains at high speed and discharging it through hydrants, which are left open until the water runs clear. This fast-moving water flow scours and cleans out mineral deposits and sediment that have built up over time and settled at the bottom of the pipes.
A Notice will be posted on the News and Notices page during watermain flushing. Users may experience a temporary discolouration of water while the watermain is being flushed. Any disruption should be short-lived.
If you experience a loss of water that lasts for a long time, please call 705-484-5600.
Steps to Take During and After Flushing
During Flushing |
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Once Flushing is Complete |
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The water shut-off valve represents the transfer of ownership between the Township and the property owner.
The shut-off valve is maintained by the Township. The piping on the private side of the valve belongs to the property owner who is responsible for any required repairs (which includes the water meter).
If you suspect a leak in your water service or in the street please contact the Township at 705-484-5374 ext. 285 (during regular business hours of 9 a.m. to 4:30 p.m.)
If this is an emergency after regular business, please call 705-484-5374 and press 8 to reach the Township's after-hours call centre.
Watermain swabbing involves inserting a foam sponge – or "swab" – into the watermain through a fire hydrant. The diameter of the swab is slightly larger than the watermain, and it is pushed along through the watermain using water pressure. As it passes through, the swab clears any sediment that has built up inside the watermain. The swab is then pushed up and released through another fire hydrant.
The Township does its best to reduce impacts to residents during watermain swabbing. However, during the cleaning process, some usage may be impacted for a short period of time. Residents in the affected households are notified in advance that watermain cleaning will be taking place on their street.
The goal of the Township of Ramara’s cleaning program is to minimize the occurrence of coloured water and ensure customers receive the freshest water possible by removing accumulated material from the watermains.
What is Watermain Swabbing? |
Watermain swabbing involves inserting a foam sponge – or swab – into the watermain through a fire hydrant. The diameter of the swab is slightly larger than the watermain and it is pushed along through the watermain using water pressure. As it passes through the watermain, the swab clears any sediment that has built up inside the watermain.
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Can I Use the Water While the Watermain on My Street is Being Cleaned? |
Water is not shut off during this time, but we ask that you make every effort not to use the water. This will avoid any coloured water or sediment being drawn into your internal plumbing.
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Can I Use the Drain While the Watermain is Being Cleaned? |
Yes. You can use the drain during this time.
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What Will Happen If I Turn My Tap On By Accident? |
If you turn on your tap during this time, you may experience coloured water and run the risk of damaging your water meter with debris. Make every effort to avoid turning on taps during this time. It is recommended that you turn off your water valve inside your home to avoid accidental water use.
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How Does the Township Notify Customers Affected by the Program? |
The Township uses a number of methods to inform customers of planned cleaning areas, which may include one or more of the following:
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How Can I Prepare Before the Watermain Swabbing On My Street Begins? |
Before the scheduled operations begin, you should:
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During the Period When Swabbing is Underway, You Should: |
Avoid using water for any purpose.
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After the Swabbing Has Finished for the Day, You Should: |
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Can I Drink the Water? |
Once the normal water clarity has returned, all normal uses can be resumed, including drinking the water. Coloured water in itself does not pose a health hazard. The red/brown coloured water is from iron that has built up in the watermain.
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I Am Noticing a Strange Odour and/or Taste in My Water |
At times, water can have an unpleasant odour, taste, or appearance. These aesthetic characteristics usually do not pose a public health threat and, in most cases, they do not last long. However, a sudden change in colour, taste or odour of your tap water could indicate changing water characteristics. If you notice a strange taste and/or odour persists, please contact OCWA at 705-484-5600.
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Why is the Township Performing Watermain Cleaning? |
In order to ensure the highest quality of water for the community, OCWA routinely performs watermain cleaning programs to do a thorough cleaning of the watermains as part of proactive routine maintenance and best practices.
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Contact Us
Corporation of the Township of Ramara
2297 Highway 12, PO Box 130, Brechin, ON, L0K 1B0
T. 705-484-5374
E. ramara@ramara.ca
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