Utility Billing and Rates

The Township of Ramara regulates municipal water and wastewater rates through the Water and Sewage Service Rates Bylaw. We issue water and wastewater bills on a quarterly basis.

Meter Readings

Water meters are read and billed four times per year (every 3 months). Properties with a water meter have an outside reading device (MXU) to allow meter readers to obtain readings without having to enter your home or business. If we cannot get a read for billing purposes, you will be contacted by the municipality.

Please be aware that higher-than-normal consumption may indicate a leak within your home. Residents and businesses are responsible for water consumption, including consumption caused by leaks.

Payment and account changes

You must pay your water and wastewater bill by the due date. A late payment charge applies to all past due bills at a rate of 1.25% each month.

Paperless Billing

Sign up and you will receive a PDF version of your utility (water and sewer) bill delivered directly to your email account. The eBill will look exactly the same as your current paper bill.

Paperless - Tax Bills

Paperless - Utility Bills

Payment options

Pay your bill in any of the following ways

Change of address

To change your mailing address, please use the following Online form.

Selling your home?

If you are selling your home, please ensure your lawyer contacts the Utilities Coordinator in writing to provide important information such as closing date, new owners contact information and to arrange for a final read of your water meter.

2023 Utility Inserts

Spring

Winter

Rates

Current billing rates in the Township include a flat fixed charge per quarter plus a variable (by volume) rate for each cubic metre of water used.

Water rates

Bylaw 2022.01 sets the water rates for the years 2022-2026

Sewage rates

Bylaw 2022.01 sets the sewage rates for the years 2022-2026

Rate Study

The current Water and Wastewater Rate Study forms our utility rates.

The rate structure aims to ensure that the Township continues to generate sufficient funds on an annual basis to cover operating and capital expenditure.

A fixed or minimum charge is calculated to recover 65% of the operating, capital, rehabilitation and replacement costs of the water and wastewater system
A consumption-based charge is then calculated to recover the remaining 35% of costs

The water and wastewater rates have been calculated to promote customer control and water conservation measures.