The Township of Ramara regulates municipal water and wastewater rates through the Water and Sewage Service Rates Bylaw. We issue water and wastewater bills on a quarterly basis.
Meter Readings
Water meters are read and billed four times per year (every 3 months). Properties with a water meter have an outside reading device (MXU) to allow meter readers to obtain readings without having to enter your home or business. If we cannot get a read for billing purposes, you will be contacted by the municipality.
Please be aware that higher-than-normal consumption may indicate a leak within your home. Residents and businesses are responsible for water consumption, including consumption caused by leaks.
Payment and account changes
You must pay your water and wastewater bill by the due date. A late payment charge applies to all past due bills at a rate of 1.25% each month.
Paperless Billing |
Sign up and you will receive a PDF version of your utility (water and sewer) bill delivered directly to your email account. The eBill will look exactly the same as your current paper bill. |
Payment options |
Pay your bill in any of the following ways |
Change of address |
To change your mailing address, please use the following Online form. |
Selling your home? |
If you are selling your home, please ensure your lawyer contacts the Utilities Coordinator in writing to provide important information such as closing date, new owners contact information and to arrange for a final read of your water meter. |
2024 Utility Inserts
2024 Rates
Current billing rates in the Township include a flat fixed charge per quarter plus a variable (by volume) rate for each cubic metre of water used.
Please be advised that at the March 25, Council meeting, Council passed Bylaw 2024.21 to set the new water, wastewater and bulk water rates for 2024. The new rate is effective July 1, 2024 and will appear on your third and fourth quarterly bills.
Water rates |
Bylaw 2022.01 sets the water rate from January 1 2022 to June 30, 2024. Effective July 1, 2024, Bylaw 2024.21 sets the water rate until December 31, 2024. |
Wastewater (sewage) rates |
Bylaw 2022.01 sets the wastewater rate from January 1 2022 to June 30, 2024. Effective July 1, 2024, Bylaw 2024.21 sets the wastewater rate until December 31, 2024. |
2024 Rate Review |
At the February 26, 2024, Committee of the Whole meeting, Staff presented a Water and Wastewater Rate review. This review formed the updated utility rates that will be in place from July 1 to December 31, 2024.
The rate structure aims to ensure that the Township continues to generate sufficient funds on an annual basis to cover operating and capital expenditures. As well water and wastewater rates are calculated to promote customer control and water conservation measures.
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Frequently Asked Questions
At the Special Council meeting held on June 3, 2024, the Council approved for staff to create a Frequently Asked Questions (FAQ) document to address residents' questions following the water and wastewater rate review completed in February 2024. .
If you wish a hard copy of the Frequently Asked Questions document, please contact staff at info@ramara.ca or call 705-484-5374 ext. 322.
Bayshore Village Sewage Works FAQ
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