As of September 28th, 2020, Council passed Water Use Bylaw 2020.56. This bylaw prohibits the removal of a water meter, except as authorized by the Township. Please note that a plumber can winterize your meter without actually removing your meter. Property owners are responsible for any loss or damage including freezing to the meter.

The water meter measures the amount of water your home uses. We use it to calculate your water bill.

All buildings in the Township that have a municipal water service must have a functioning water meter.

Water meter repairs and installation

If your water meter is damaged or frozen because you didn't take proper care of it, you will have to pay for the replacement meter. This is often the result of not enough heat in the winter or damage during a home renovation.

If you have meter damage, please contact the Infrastructure Department at extension 285 to book an appointment to have your water meter repaired.

Checking for leaks

If you think you might have a leak, turn off everything in the house that might be using water and look at your meter. If the low flow indicator is turning, that means water is still flowing through the meter and you likely have a leak. The most common source of leaks are the toilet flapper valve, a dripping tap, feed to washing machine or malfunctioning water softener. 

Final reads

If you are selling your home, you will need to arrange for a final read of your water meter. Please ensure your lawyer contacts the Finance Department to provide important information such as closing date, new owners contact information and to arrange for a final read of your water meter.