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Utility Billing and Rates

The Township of Ramara regulates municipal water and wastewater rates through the Water and Wastewater Rates Bylaw and issues utility bills on a quarterly basis.

Water Meter Readings

Water meters are read and billed four times per year (every three months). Properties with a water meter have an outside reading device (MXU) to allow meter readers to obtain readings without having to enter your home or business. If the Township cannot get a read for billing purposes, you will be contacted by the municipality.  

Please be aware that higher-than-normal consumption may indicate a leak within your home. Residents and businesses are responsible for water consumption, including consumption caused by leaks.

Water and Wastewater Billing Rates

Current billing rates in the Township of Ramara include a flat fixed charge per quarter plus a variable (by volume) rate for each cubic metre of water used.

Effective January 1, 2025, Bylaw 2024.79 set water rates for the years 2025 to 2033.

Effective January 1, 2025, Bylaw 2024.79 set the wastewater (sewage rates for the years 2025 to 2033.

Water and Wastewater Payment Options and Account Changes

You must pay your water and wastewater bill by the due date. A late payment charge applies to all past-due bills at a rate of 1.25% each month.

The Township of Ramara offers paperless billing for utility bills.

Sign up and you will receive a PDF version of your utility (water and sewer) bill delivered directly to your email account. The eBill will look exactly the same as your current paper bill.

Sign up for Paperless Utility Bills

There are multiple options for paying your bill on time.

See available payment options and learn more.

Users on Ramara's water and/or wastewater services can choose to pay their utility bills either through monthly installments or quarterly installments (April 30, July 31, October 31, January 31).

Sign up for the Pre-Authorized Payment Plan today

How Does the Pre-Authorized Payment Plan Work?

Users on Ramara's water and/or wastewater services can choose to pay their utility bills either through monthly installments or quarterly installments (April 30, July 31, October 31, January 31).

The monthly installments will be calculated based on usage in the previous year. For 11 months of the year (January to November), the same amount will be automatically withdrawn from utility users' accounts. December of each year will be an adjustment month. During the adjustment month, any remaining balance for the year will be cleared, leaving the account with a zero balance or possibly a credit balance.

Please note that credit balances will not be refunded but used towards future billings. Refunds will only be issued if a property is sold.

Eligible users can sign up for the Pre-Authorized Payment Plan at any time, but it takes three weeks after signing up for the program to come into effect.

 Program Criteria

Applicants must sign off and agree to the following criteria:

  • The utility user must own the property for at least one year.
  • The current utilities must be at a zero balance.
  • The utility user must not miss their payment plan payments. If a user misses payments less than twice a year, they can stay on the plan if they make an agreement with the Utility Clerk and follow through with the agreement.
  • The utility user must agree to the terms above.

To change your mailing address, please submit a Change of Mailing Address form

If you are selling your home, please ensure your lawyer contacts the Utilities Coordinator in writing to provide important information such as closing date, new owner contact information, and to arrange for a final reading of your water meter.

Utility Bill Inserts

Water Usage Customer Portal

The Township of Ramara's Water Usage Customer Portal allows water users to monitor their water consumption from the comfort of their home. The online portal will allow owners to set up email notifications when abnormal water usage is detected at their property. 

The portal allows water users to:

  • Monitor water usage
  • Understand current and previous billing
  • Optimize water conservation through water usage monitoring
  • Customize alerts regarding water consumption, which can help identify leaks

Please note that past water bills and payments cannot be accessed or made through the Portal.  For this information, please contact the Township's Utility Coordinator at 705-484-5374.

Contact Us

Corporation of the Township of Ramara
2297 Highway 12, PO Box 130, Brechin, ON, L0K 1B0

T. 705-484-5374
E. ramara@ramara.ca

 

Township of Ramara Financial Services

T: 705-484-5374 ext. 240
E: ramara@ramara.ca

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