Report a Concern

The Township of Ramara encourages residents to report problems related to roadways, parking, bylaw and a wide variety of municipal issues.

When issuing a complaint, the Township is dedicated to following its Customer Service Strategy and Service Standards.

The Township of Ramara is dedicated to creating a customer service experience with realistic and achievable standards and expectations.

Customer Service Standards

Phone

All phone calls will be acknowledged within 2 business days.
Please note that if staff are away, an absence message will be activated providing information regarding staff's return or a co-worker’s name and contact information as backup.

Email

All emails will be acknowledged within 2 business days.
Please note that if staff are away, an absence message will be activated providing information regarding staff's return or a co-worker’s name and contact information as backup.

Social Media

All social media messages (not comments on posts) will be acknowledged within 2 business days.
Please note that if staff are away, an absence message will be activated providing information regarding staff's return or a co-worker’s name and contact information as backup.

Report a Concern

The public can submit concerns online for their concerns related to issues occurring within the Township of Ramara.

Report a Concern

Garbage and Recycling Complaints

Garbage and recycling concerns are handled by the County of Simcoe's Waste Management Department. Please call customer service for any of your concerns or complaints at 705-726-9300. You can also download the Simcoe County Collects App that will provide you with service alerts, reminders and information. Please visit the County of Simcoe Waste Management site for more details.

By-Law Complaints

Our By-law Enforcement Officers look into written complaints they receive in the areas of Animal Control, Unsightly property, Noise or Nuisance Issues and more.

Fill out the online Report a Concern form as a first step to process complaints.

OPP Citizen Self Reporting Tool

The Citizen Self Reporting (CSR) offers a simple and efficient means of reporting minor incidents and crimes such as lost property, stolen license plates, theft from vehicles, and other occurrences in the area policed by OPP. Report it now

Report it Online

If you have a concern or issue, you can report it online using our Report a Concern form.